Information on data processing pursuant to EU Regulation No. 679/2016
The company Dr. Jule Hirte Dental Practice, pursuant to EU Regulation No. 679/2016 (hereinafter referred to as the GDPR) and with reference to the personal and sensitive data that will come to its knowledge, hereby provides information on the nature, scope and purpose of its data processing.
The controller responsible for data protection is the company Dr. Jule Hirte Dental Practice, represented by its legal representative Jule Hirte, with its registered office at Bachla 6 39030 Pfalzen Italy / South Tyrol, contact details info@zahnarzthirte.com.
The person responsible for data processing is Jule Hirte, who can be contacted by registered letter at Bachla 6 39030 Pfalzen Italy / South Tyrol or by email at info@zahnarzthirte.com.
We process the personal data of customers and suppliers, as well as the data of persons who voluntarily provide their personal details to our business (in person, by telephone, by fax or by email) or by registering on our website, and of persons whose data has been obtained from third parties, for example when collecting external data for business information, public directories, etc.; in the latter case, too, this exclusively concerns ordinary personal data.
Data is processed exclusively for the following purposes:
Data processing takes place in compliance with the statutory requirements and is based on the following legal grounds pursuant to Art. 6 and 7 GDPR: data is processed to provide the agreed services, to carry out contractual measures and to respond to enquiries, to fulfil legal obligations and safeguard legitimate interests, and on the basis of the consent of the data subjects.
Data processing may be carried out with or without the aid of electronic, and in any case automated, means and comprises the collection, recording, organisation, storage, consultation, processing in the strict sense, alteration, selection, retrieval, comparison, use, combination, blocking, communication, erasure and storage of data.
Data processing is carried out both by the data controller and by processors and third parties whom the controller has instructed to process the data for the purposes set out in point 3, or in cases provided for by law. The data controller has ensured that processors and third parties also process the personal data in accordance with the GDPR.
Where necessary, the data is passed on to domestic and/or foreign natural and/or legal persons, insofar as this serves the activities and purposes set out in point 3. However, personal data is not disseminated generally.
Specifically, data processing is carried out as follows:
When the user contacts the company via the contact form, email or social media, the user's details are processed in order to handle and process the contact request. The details may be stored in a customer relationship management system or a comparable enquiry management system.
Enquiries are deleted as soon as they are no longer required, unless the data must be retained to fulfil legal obligations.
The company Dr. Jule Hirte Dental Practice maintains online presences on social networks and platforms in order to communicate with the customers, prospective customers and users active there and to inform them about its services. When the respective networks are accessed, the privacy policies of the respective operators apply.
To register the respective domains of the data subjects, their data must be forwarded to the relevant national and international domain registries. Only the absolutely necessary personal data is transmitted. The data transmitted to the registrars can be queried and viewed by internet users. The registries prohibit commercial and improper use.
To issue an SSL certificate, personal data is transmitted to the certificate issuer. Only the absolutely necessary data is transmitted. The data subject consents to this data being automatically transmitted to the certificate issuer when the certificate is created.
In order to identify market trends and the wishes of contractual partners and users, the available data on business transactions, enquiries, contracts, etc. is analysed. This involves processing master data, communication data, contract data, payment data, usage data and metadata of contractual partners, prospective customers, customers and visitors to the online offering. The analyses serve to increase user-friendliness, optimise the offering and improve business efficiency, and are not disclosed externally.
The provision of personal data is essential for the purposes set out in point 3, and any refusal by the data subjects to provide the data will mean that the purposes set out in point 3 cannot be fulfilled.
Unless expressly stated otherwise in this privacy policy, the processed data will be deleted as soon as it is no longer required for the purposes set out in point 3 and there are no longer any statutory retention obligations. In general, personal data is not retained for longer than two years.
If deletion is not possible for legal reasons, data processing will be restricted, i.e. the data will be blocked and not used for other purposes.
The GDPR allows the data subject to exercise specific rights:
These rights can be exercised by written notice sent by certified email to info@zahnarzthirte.com or by registered letter with return receipt to Bachla 6 39030 Pfalzen Italy / South Tyrol.